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Secure Unified Communications

FortiVoice delivers integrated calling, conferencing, chat, and fax

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Overview

Fortinet Unified Communications Overview

FortiVoice Secure Unified Communications, along with FortiFone IP phones, helps organizations keep up with changing communication needs due to evolving infrastructure, remote/hybrid work, and BYOD. 

Our integrated platform for voice, conferencing, chat, and fax solves these challenges in a way that brings teams together for optimal business efficiency. A mobile-friendly softclient helps connect teams regardless of location. IT has visibility into system performance and the flexibility to optimize communications without increasing resources and costs.

 

Healthcare Protects PHI and Provides Top-notch Care

FortiVoice enables workforce efficiency

FortiVoice Unified Communications helps Bridgeway Senior Healthcare improve their collaboration and provide top-notch care for the community.

Watch the video

FortiVoice delivers reliable and high-performance communications, available as physical and virtual appliances, and in the public cloud. 

FortiVoice products are subject to regional telecommunications regulations. Check the current product availability.

 

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  • Hardware Appliances
  • Virtual Machines
  • Number and Calling Plan
  • Public Cloud
FortiVoice Hardware for Offices with up to 50 Users


These cost-effective FortiVoice PBX systems come with all the business-critical calling features to boost employee productivity without increasing your communication costs.

FVE-20E2
Extensions
20 extensions, 2 FXS ports
Trunks
2 FXO ports, 4 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications
FVE-20E4
Extensions
20 extensions
Trunks
4 FXO ports, 4 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications
FVE-50E6
Extensions
50 extensions, 2 FXS ports
Trunks
6 FXO ports, 8 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications
FortiVoice Hardware for Offices with 100 to 5,000 Users


These comprehensive FortiVoice PBX systems with all-inclusive features and centralized management to simplify your IT administration and optimize business efficiency across all locations.

FVE-100E
Extensions
100 extensions
Trunks
16 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications, Call Center, Hotel Management
FVE-200F8
Extensions
200 extensions
Trunks
8 FXO ports, 24 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications, Call Center, Hotel Management
FVE-300E-T
Extensions
300 extensions
Trunks
1 PRI port, 30 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications, Call Center, Hotel Management
FVE-500F
Extensions
500 extensions
Trunks
50 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications, Call Center, Hotel Management
FVE-2000F
Extensions
2000 extensions
Trunks
200 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications, Call Center, Hotel Management
FVE-5000F
Extensions
5000 extensions
Trunks
500 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications, Call Center, Hotel Management
FortiVoice Gateway Analog Telephone Adapter (ATA)


These scalable FortiVoice Gateway models expand the connections of different analog devices to FortiVoice systems. Dual network connections and local survivability support ensure always-on communications. FortiVoice Gateway devices work with FortiVoice models with 100 extensions and more.

FVG-GO08
Extensions
-
Trunks
8 FXO ports
Lan connections
2 RJ45 ports
FVG-GS16
Extensions
16 FXS ports
Trunks
-
Lan connections
2 RJ45 ports
FVG-GT01
Extensions
-
Trunks
1 PRI port
Lan connections
2 RJ45 ports
FVG-GT02
Extensions
-
Trunks
2 PRI port
Lan connections
2 RJ45 ports

FortiVoice is supported on numerous hypervisors, including VMware ESX and ESXi, Microsoft Hyper V. 

FVE-VM-50
Extensions
50 extensions
Trunks
8 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications
FVE-VM-100
Extensions
100 extensions
Trunks
16 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications, Call Center, Hotel Management
FVE-VM-200
Extensions
200 extensions
Trunks
24 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications, Call Center, Hotel Management
FVE-VM-500
Extensions
500 extensions
Trunks
50 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications, Call Center, Hotel Management
FVE-VM-2000
Extensions
2,000 extensions
Trunks
200 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications, Call Center, Hotel Management
FVE-VM-5000
Extensions
5,000 extensions
Trunks
500 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications, Call Center, Hotel Management
FVE-VM-10000
Extensions
10,000 extensions
Trunks
1,000 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications, Call Center, Hotel Management
FVE-VM-20000
Extensions
20,000 extensions
Trunks
2,000 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications, Call Center, Hotel Management
FVE-VM-50000
Extensions
50,000 extensions
Trunks
3,000 VoIP trunks
Add-on
FortiFone Softclient, Unified Communications, Call Center, Hotel Management

FortiCall provides a simple flat rate for unlimited inbound and outbound calling within the continental U.S. and Canada, regardless of office location.* You can choose a local number from more than 10,000 areas in North America with flexible and easy-to-manage premium calling services. Businesses can establish a local and regional presence without a physical location, and easily reach international customers and businesses with affordable calling rates to more than 180 countries. 

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*The unlimited calling within the continental U.S. and Canada excludes Alaska and NWT, Canada.

FortiVoice is available for Amazon Web Services (AWS) and Microsoft Azure. These provides support both BYOL (bring-your-own-license) and on-demand (pay-as-you-go.)

FortiVoice also offers Unified-Communications-as-a-Service, FortiVoice Cloud, with all-inclusive unified cloud communications.*

*FortiVoice Cloud is available for North America only.

FortiVoice Cloud Unified Communications

FortiVoice Cloud offers robust and secure cloud communications without the purchase and maintenance of PBX hardware. Its subscription-based services reduce IT resource needs and enable with quick deployment. With FortiVoice Cloud’s all-inclusive calling, conferencing, and chat, you connect your teams together faster and more easily regardless of their locations. Simply connect the ­cloud-ready FortiFone desk phones to your internet connection or install FortiFone Softclient on computers or smartphones.

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FortiVoice Cloud Features
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Enterprise-grade Quality of Service for Business Continuity

Our cloud services and data centers are protected by Fortinet security and monitored by our security experts to deliver the highest uptime possible. FortiVoice Cloud is built on the latest security and encryption technologies to secure your conversations and data. Your FortiVoice service is safeguarded with automatic disaster recovery and local survivability via a public switched telephone network (PSTN) connection to reduce business disruption. 
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All-inclusive and Affordable Communications

FortiVoice Cloud gives you everything you need with simple subscriptions. Pay only for what fits your business and budget needs. It includes robust voice, conferencing, chat, and fax in one integrated solution. FortiVoice Cloud delivers all the latest features automatically.
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Connect from Anywhere, Anytime

FortiVoice Cloud comes with the FortiFone Softclient for smartphones and computers. This easy-to-use application gives you the flexibility to stay connected and access robust communications. You can easily make and receive calls, start an instant message, or join a conference meeting directly from your FortiFone Softclient, in the office, at home, or on the road.
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Simplified Management and Configuration

FortiVoice Cloud makes it easy for IT to activate and deploy services for all users from an intuitive web management console. You can configure FortiVoice remotely and have visibility into system performance across locations and devices.
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End-to-end Protection from a Trusted Security Vendor

FortiVoice Cloud services include advanced security and encryption features. FortiVoice integrates seamlessly with Fortinet security products like FortiGate Next-generation Firewalls and Fortinet SD-WAN. Fortinet is the only vendor that delivers end-to-end integrated security protection across network infrastructure and phone communications.

*FortiVoice Cloud is currently available for North America only.

FortiFone IP phones work seamlessly with FortiVoice unified business communications. Each FortiFone is auto-provisioned and equipped with high-definition audio and reliable performance, enabling efficient and clear conversations. In addition, FortiFone Softclient for mobile phones and desktops keeps distributed employees connected anywhere, anytime.

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  • Desk Phones
  • Conference Phone
  • Cordless Phones
  • Hotel Room/Lobby Phone
  • Mobile and Desktop Softclients
FortiFone FON-175

FortiFone FON-175

An entry-level, two-line device delivers cost-effective and reliable communications for any office.

  • 2.4" color screen
  • Five dedicated feature keys
  • Full-duplex speakerphone
  • 2 x 10/100 Ethernet ports
  • Integrated Power over Ethernet (PoE) support
FortiFone FON-380

FortiFone FON-380

Built for optimal communication, this mid-range phone makes a user’s calling experience better than ever.

  • 3.5” color screen
  • Ten dedicated feature keys
  • 28 programmable appearance keys
  • Full-duplex speakerphone
  • 2 x 10/100 Ethernet ports
  • Integrated Power over Ethernet (PoE) support
FortiFone FON-480

FortiFone FON-480

This smart phone lets you work effectively based on your call priorities.

  • 4.3" color display screen
  • Ten dedicated feature keys
  • 45 programmable appearance keys
  • Full-duplex speakerphone
  • 2 x 10/100/1000 Ethernet ports
  • Integrated Power over Ethernet (PoE) support
  • Built-in Bluetooth headset support
  • Works with cloud and on-premises solutions
FortiFone FON-570

FortiFone FON-570

Features a large color touchscreen for easy call interaction and premium HD call quality.

  • 7" color screen
  • Seven dedicated feature keys
  • 109 programmable phone keys
  • Full-duplex speakerphone
  • 2 x 10/100/1000 Ethernet ports
  • Integrated Power over Ethernet (PoE) support
FortiFone FON-C71 conferencing phone with full duplex speakerphone

FortiFone FON-C71

Ideal for small to midsized offices and conference rooms, this easy-to-use conference phone makes it sound like everyone is in the room.

  • 3.1" pixel graphic display
  • Full duplex speakerphone
  • Three microphone array
  • 10/100 Ethernet port
  • Integrated Power over Ethernet (PoE) support
  • Wi-Fi/Bluetooth support to connect your mobile and PCs
Single-base Cordless Solution

Single-base Cordless Solution

Ideal for offices with smaller areas, or retail stores, this solution is designed to manage the registration and calls for up to eight handsets with FortiVoice.

Minimum requirements:

  • 1 FON-D71-B single base station
  • 1 FON-D71-H cordless handset
Multi-cell Cordless Solution

Multi-cell Cordless Solution

Ideal for offices with a large footprint or in a multiple-floor building, this solution supports up to 100 handsets.

Minimum requirements:

  • 1 FON-D72-M station manager
  • 1 FON-D72-B multi-cell base station
  • 1 FON-D71-H cordless handset

Each FON-D72-M station manager supports up to 30 base stations. It acts as a proxy, managing registrations and call distribution between base stations and handsets with FortiVoice.

FortiFone FON-D71-H Handset

DECT Cordless Hardware

FortiFone FON-D71-H Handset

This high-quality DECT handset delivers HD sound and call encryption for cordless convenience.

  • 2.4” color, easy-to-read screen
  • 30 hours of talk time on a single charge
  • Full-duplex speaker phone
  • Intuitive call handling and message indicators
  • Supports 9 world languages
  • Compatible with FON-D71-B and FON-D72 base solutions
FortiFone FON-D71-B Single Base Station

FortiFone FON-D71-B Single Base Station

This single base DECT station is optimized for businesses with a smaller office footprint.

  • Requires at least one FON-D71-B base and FON-D71-H handset
  • Single base station supports up to 8 handsets
  • Able to handle up to 8 concurrent calls
  • Indoor range up to 50 meters
  • Outdoor range up to 300 meters
FortiFone FON-D72-B Multi-cell Base Station

FortiFone FON-D72-B Multi-cell Base Station

This multi-cell base DECT solution is for businesses with a large footprint and multi-floor offices.

  • Requires at least one FON-D71-H handset, FON-D72-B base station and FON-D72-M station manager
  • Supports up to 8 handsets per base station, up to a maximum of 100 handsets per FON-D72 solution (with multiple bases)
  • Handles up to 100 concurrent calls (with multiple bases)
  • Up to 50 meters indoor range / 300 meters outdoor range per base station
  • Seamless handover and roaming between bases
FortiFone FON-D72-B Multi-cell Base Station

FortiFone FON-H25

This affordable phone offers clear HD audio and a range of features needed in your hotel. With six programmable keys and easy one-touch access, you can customize this phone for guest rooms, lobbies, or the office.

  • 6 dedicated feature keys
  • Full-duplex speakerphone
  • 2 x 10/100 Ethernet ports
  • Integrated Power over Ethernet (PoE) support


FortiVoice Unified Communications provides the FortiFone Softclient to help users stay connected anywhere, anytime. The intuitive interface helps you easily make/receive calls, check voicemails, join a conference call, initiate chats, send/receive faxes, and access directories, directly from smartphones or desktops.*

FortiFone FON-D71-B Single Base Station
  • Hold/unhold, mute/unmute, transfer, swap and merge calls.
  • Company directory and favorites for single-tap calling
  • Visual voicemail
  • Call history with details: caller ID, date, and time
  • Message waiting and missed call notifications

FortiFone Softclient for Mobile

The FortiFone Softclient for mobile enhances connections to the office, even on the go. Transform your mobile device into an extension connected to the FortiVoice phone system, giving you a truly unified communication experience as if you were actually in the office.

Download for iOS          Download for Android

 

FortiFone Softclient for Desktop

The FortiFone Softclient for desktop keeps you moving efficiently throughout your day. An app on your desktop computer enables you to make and receive calls with ease, all controlled through a simple and intuitive interface.

Download for Windows        Download for Mac

 

*Certain features require additional add-ons.

Farmington Municipal Schools

Fortinet Unified Communications Improves Connectivity for K-12 Students and Teachers

Isla Dominicana de Petroleo Corporation

Leading Dominican Fuel Distribution Company Connects 80 Service Stations Securely and Easily

Global Religious Organization

Resource-Constrained Church Sings Praises of New Unified Communications System

Alamance County

Alamance County centralized and secured communications with FortiVoice

Cabarrus County Schools

Improving Safety and Increasing Efficiency with a Fortinet VoIP Solution

Bridgeway Senior Healthcare

Bridgeway Senior Healthcare Protects PHI and Provides Top-notch Care

View by:

  • Data Sheets
  • Solution Guides
  • White Papers
  • Videos
  • Ebook

Data Sheets

Fortinet Unified Communications Datasheet

Fortinet Unified Communications Datasheet

FortiVoice Cloud Unified Communications Datasheet

FortiVoice Cloud Unified Communications Datasheet

FortiVoice Call Center Data Sheet

FortiVoice Call Center Datasheet

FortiVoice Enterprise Phone Systems Data Sheet

FortiVoice Enterprise Phone Systems Datasheet

FortiFone IP Telephones Data Sheet

FortiFone IP Telephones Datasheet

FortiVoice Gateway Data Sheet

FortiVoice Gateway Datasheet

FortiVoice Hotel Management Data Sheet

FortiVoice Hotel Management Datasheet

FortiVoice Global Availability for Phone Systems and Phones Data Sheet

FortiVoice Global Availability for Phone Systems and Phones Datasheet

FortiVoice Phone System Capacities Data Sheet

FortiVoice Phone System Capacities

Solution Guides

A Better Retail Customer Experience Begins With Efficient and Secure Communications

The retail marketplace is one of the most intense and competitive environments where customers expect quality services and instant satisfaction.

Connect and Collaborate Everywhere With FortiVoice Cloud

Many organizations have shifted their business models to support a large number of distributed teams and remote workers due to the prolific changes ...

Simplify Business Communications with Fortinet

Fortinet helps organizations increase their business efficiency and ROI with one all-inclusive secure unified communications solution

Better Patient Services Begin with Connected Care Teams

Fortinet secure UC enables healthcare organizations to provide quality care, lowering costs while increasing patient satisfaction

提供員工大規模的安全遠端連線

Protecting NextGen 911 Systems with the Fortinet Security Fabric

Cyber criminals are increasingly targeting emergency response networks throughout the United States. The risk to Next Generation (NextGen) 911 ...

Understanding Kari’s Law and RAY BAUM’s Act and How to Meet Compliance

Fortinet supports Kari's Law and Ray Baum's Act to help companies comply with FCC requirements and ensure better accesses to emergency services

White Papers

Remote Working Is the Next Normal

How to stay secure and efficient using FortiVoice Unified Communications

Videos

Easy and Secure Cloud Communications with FortiVoice Cloud

FortiVoice Cloud keeps your teams connected with all-inclusive calling, conferencing, chat, and more

Getting Started with FortiFone FON-480

FortiFone FON-480 delivers crystal HD sound and a modern style for office professionals

Getting Started with FortiFone FON-380

FortiFone FON-380 features HD audio and an easy-to-use design for any office users

Fortinet Unified Communications for Businesses

Fortinet UC is a powerful and secure solution that empowers organizations to do more with less.

Getting Started with FortiFone Softclient for Desktop

Demonstration of using the FortiFone Softclient with freedom and flexibility when remote working.

Getting Started with a FortiFone IP Phone

Demonstration of the essentials of using a FortiFone IP phone to help user onboarding and boost calling experience.

FortiFone IP Phone Reboot and Registration

Demonstration of an initial phone reboot and registration to enable your communication from a FortiFone device.

FortiVoice User Portal Demo

Demonstration of the FortiVoice user portal to help configure personal preferences with ease

Auto Provisioning for 3rd Party Phones

Demonstration of auto-provisioning a third-party phone with FortiVoice systems.

FortiVoice Deep Dive

Comprehensive overview in FortiVoice console to help optimize customer onboarding experience

Ebooks

What You Need To Know About Cloud Phone Systems

As a result of the pandemic and due to the prolific changes in all industries, many organizations have shifted their business models to support a ...

The True Cost of Ownership of United Communications

Communication between a business and its customers is crucial, and digital innovation today is rapidly changing the ways we communicate.

Related Links

This full working demo shows the FortiVoice Enterprise IP-PBX voice solutions, which are built for offices with up to 50,000 phone users. FortiVoice mid-range and enterprise systems give you total call control and sophisticated communication features for excellent customer service and efficient employee collaboration. Powerful, affordable, and simple, FortiVoice phone systems include everything you need to handle calls professionally, control communication costs, and stay connected everywhere.

FortiVoice Unified Communications Use Cases

FortiVoice Unified Communications offers simplified management in both centralized and distributed environments. Flexible deployment options give organizations reliable and secure communications, regardless of employee work locations.

Streamline Secure Communications

FortiVoice delivers enterprise-grade quality and security in business communications without complexity and high costs. Every FortiVoice system is all-inclusive and fully customizable for seamless integration with existing processes and workflows.

Unified Management Across Offices

FortiVoice Unified Communications helps simplify management across offices and distributed teams from anywhere, with an intuitive management console. IT can configure systems and call routing based on each branch office’s requirements.

Designed for Hybrid Workforce

FortiFone Softclient lets FortiVoice users stay connected from anywhere. Hybrid workers or employees on the go can use the same business phone number and extension to answer and make calls, or join a conference directly from their smartphones or desktops.  

Features and Benefits

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Secure Communications

Advanced security features safeguard conversations and prevent call interception or SIP hacks
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Simplified Management

Reduced operating overhead and cost with centralized deployment and configuration across all locations
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Better Value

All-inclusive voice and conferencing features for everyone without additional hardware or licenses
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Enterprise-grade Features

Integrated platform with voice, conferencing, chat, and fax for easy communications and business efficiency
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Business Continuity

Dual network connections and local survivability support always-on connectivity and automatic failover
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Comprehensive System Monitoring

Real-time dashboard and reporting give insights into system performance, network traffic, call logs, and more