The largest family owned and operated specialty gift business in the northeastern U.S., The Paper Store employs more than 4,000 people at nearly 90 stores across six states, and in the company’s 500,000-square-foot distribution center. With frequent new store launches, technology management grew more complex, and wide area networking costs soared.
The company sought to consolidate security and networking functions into fewer devices. Leveraging a software-defined branch (SD Branch) approach—including next-generation firewalls (NGFWs), secure in-store Ethernet switching, wireless access points, and software-defined wide-area networking (SD-WAN) at the edge—The Paper Store was able to reduce complexity and rationalize costs. As one of the numerous measured business impacts, the retailer’s improved connection reliability alone helps avoid $13,000 in lost monthly revenue per store.