Contact FortiCare Technical Support

FortiCare Support: Customer Service

If your question is regarding contracts, licensing, product registration and account management you may

live chat icon

Chat with us     Live Chat



phone icon

Call us

Select your country below to see the regional support number, alternatively you may call our global support numbers:

USA +1 408 542 7780
Canada +1 613 670 8994
France +33 4 89 87 05 55
Malaysia +6 032 719 7601



Some toll-free numbers have special dialing instructions and may not be available from all mobile phones.

FortiCare Support: Technical Assistance Center

For Technical Assistance, please proceed to the FortiCare support portal where a support engineer is ready to assist you. For critical situations, please first create a ticket through the support portal to attach diagnostic information and then use the Call Us button to dial for immediate attention.

Need even faster support? Learn more about the available FortiCare Technical Support services options and program.