FortiCare Technical Services
Expert services to assist Fortinet Security Fabric deployments and ongoing operational success
Download BrochureWelcome to FortiCare
Customer satisfaction is Fortinet's number one priority. Fortinet’s FortiCare Services provide global support for all Fortinet products and deliver best-in-class support services. With FortiCare Services, customers can be assured that their Fortinet security products are performing optimally and protecting their corporate assets.
World Class Support
Support calls answered in an average of less than five minutes, 24 hours a day
Advanced Support options to align with customer operations
1000+ Fortinet support services experts on staff
Top FortiCare Objectives
Train and empower security teams
Highlight best practices and maintenance for proactive protection
Provide expert, speedy assistance for operational needs
Professional Services
Developing a security strategy can put a strain on an organization’s valuable time and resources. Fortinet Professional Services are comprised of expert engineers who are available globally to implement, integrate, and operate customers’ Fortinet Security Fabric solutions and FortiGuard Services for resilient connectivity and cyber risk management.
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Technical Support
Unexpected technical glitches can lead to costly business downtime. With FortiCare, Fortinet helps customers recover quickly and achieve the peace of mind of sustained business continuity. FortiCare Technical Support covers everything from fast support response to four-hour hardware replacement, so you can get back to business as fast as possible.
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