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Secure Unified Communications

FortiVoice delivers integrated calling, conferencing, chat, and fax

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Overview

Fortinet Unified Communications Overview

FortiVoice Secure Unified Communications, along with FortiFone IP phones, helps organizations keep up with changing communication needs due to evolving infrastructure, remote/hybrid work, and BYOD. 

Our integrated platform for voice, conferencing, chat, and fax solves these challenges in a way that brings teams together for optimal business efficiency. A mobile-friendly softclient helps connect teams regardless of location. IT has visibility into system performance and the flexibility to optimize communications without increasing resources and costs.

 

FortiVoice enables workforce efficiency

FortiVoice Unified Communications helps Bridgeway Senior Healthcare improve their collaboration and provide top-notch care for the community.

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FortiVoice delivers reliable and high-performance communications, available as physical and virtual appliances, and in the public cloud. 

FortiVoice products are subject to regional telecommunications regulations. Check the current product availability.

 

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FortiVoice Hardware for Offices with up to 50 Users


These cost-effective FortiVoice PBX systems come with all the business-critical calling features to boost employee productivity without increasing your communication costs.

Extensions
20 extensions, 2 FXS ports
Trunks
2 FXO ports, 4 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications
Extensions
20 extensions
Trunks
4 FXO ports, 4 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications
Extensions
50 extensions, 2 FXS ports
Trunks
6 FXO ports, 8 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications
FortiVoice Hardware for Offices with 100 to 5,000 Users


These comprehensive FortiVoice PBX systems with all-inclusive features and centralized management to simplify your IT administration and optimize business efficiency across all locations.

Extensions
100 extensions
Trunks
16 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications, Call Center, Hotel Management
Extensions
200 extensions
Trunks
8 FXO ports, 24 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications, Call Center, Hotel Management
Extensions
300 extensions
Trunks
1 PRI port, 30 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications, Call Center, Hotel Management
Extensions
500 extensions
Trunks
50 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications, Call Center, Hotel Management
Extensions
2000 extensions
Trunks
200 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications, Call Center, Hotel Management
Extensions
5000 extensions
Trunks
500 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications, Call Center, Hotel Management
FortiVoice Gateway Analog Telephone Adapter (ATA)


These scalable FortiVoice Gateway models expand the connections of different analog devices to FortiVoice systems. Dual network connections and local survivability support ensure always-on communications. FortiVoice Gateway devices work with FortiVoice models with 100 extensions and more.

Extensions
-
Trunks
8 FXO ports
Lan connections
2 RJ45 ports
Extensions
16 FXS ports
Trunks
-
Lan connections
2 RJ45 ports
Extensions
-
Trunks
1 PRI port
Lan connections
2 RJ45 ports
Extensions
-
Trunks
2 PRI port
Lan connections
2 RJ45 ports

FortiVoice is supported on numerous hypervisors, including VMware ESX and ESXi, Microsoft Hyper V. 

Extensions
50 extensions
Trunks
8 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications
Extensions
100 extensions
Trunks
16 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications, Call Center, Hotel Management
Extensions
200 extensions
Trunks
24 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications, Call Center, Hotel Management
Extensions
500 extensions
Trunks
50 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications, Call Center, Hotel Management
Extensions
2,000 extensions
Trunks
200 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications, Call Center, Hotel Management
Extensions
5,000 extensions
Trunks
500 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications, Call Center, Hotel Management
Extensions
10,000 extensions
Trunks
1,000 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications, Call Center, Hotel Management
Extensions
20,000 extensions
Trunks
2,000 VoIP trunks
Add-ons
FortiFone Softclient, Unified Communications, Call Center, Hotel Management
Extensions
50,000 extensions
Trunks
3,000 VoIP trunks
Add-on
FortiFone Softclient, Unified Communications, Call Center, Hotel Management

FortiCall provides a simple flat rate for unlimited inbound and outbound calling within the continental U.S. and Canada, regardless of office location.* You can choose a local number from more than 10,000 areas in North America with flexible and easy-to-manage premium calling services. Businesses can establish a local and regional presence without a physical location, and easily reach international customers and businesses with affordable calling rates to more than 180 countries. 

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*The unlimited calling within the continental U.S. and Canada excludes Alaska and NWT, Canada.

FortiVoice is available for Amazon Web Services (AWS) and Microsoft Azure. These provides support both BYOL (bring-your-own-license) and on-demand (pay-as-you-go.)

FortiVoice also offers Unified-Communications-as-a-Service, FortiVoice Cloud, with all-inclusive unified cloud communications.*

*FortiVoice Cloud is available for North America only.

FortiVoice Cloud Unified Communications

FortiVoice Cloud offers robust and secure cloud communications without the purchase and maintenance of PBX hardware. Its subscription-based services reduce IT resource needs and enable with quick deployment. With FortiVoice Cloud’s all-inclusive calling, conferencing, and chat, you connect your teams together faster and more easily regardless of their locations. Simply connect the ­cloud-ready FortiFone desk phones to your internet connection or install FortiFone Softclient on computers or smartphones.

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FortiVoice Cloud Features
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Enterprise-grade Quality of Service for Business Continuity

Our cloud services and data centers are protected by Fortinet security and monitored by our security experts to deliver the highest uptime possible. FortiVoice Cloud is built on the latest security and encryption technologies to secure your conversations and data. Your FortiVoice service is safeguarded with automatic disaster recovery and local survivability via a public switched telephone network (PSTN) connection to reduce business disruption. 
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All-inclusive and Affordable Communications

FortiVoice Cloud gives you everything you need with simple subscriptions. Pay only for what fits your business and budget needs. It includes robust voice, conferencing, chat, and fax in one integrated solution. FortiVoice Cloud delivers all the latest features automatically.
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Connect from Anywhere, Anytime

FortiVoice Cloud comes with the FortiFone Softclient for smartphones and computers. This easy-to-use application gives you the flexibility to stay connected and access robust communications. You can easily make and receive calls, start an instant message, or join a conference meeting directly from your FortiFone Softclient, in the office, at home, or on the road.
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Simplified Management and Configuration

FortiVoice Cloud makes it easy for IT to activate and deploy services for all users from an intuitive web management console. You can configure FortiVoice remotely and have visibility into system performance across locations and devices.
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End-to-end Protection from a Trusted Security Vendor

FortiVoice Cloud services include advanced security and encryption features. FortiVoice integrates seamlessly with Fortinet security products like FortiGate Next-generation Firewalls and Fortinet SD-WAN. Fortinet is the only vendor that delivers end-to-end integrated security protection across network infrastructure and phone communications.

*FortiVoice Cloud is currently available for North America only.

FortiFone IP phones work seamlessly with FortiVoice unified business communications. Each FortiFone is auto-provisioned and equipped with high-definition audio and reliable performance, enabling efficient and clear conversations. In addition, FortiFone Softclient for mobile phones and desktops keeps distributed employees connected anywhere, anytime.

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FortiFone FON-175

FortiFone FON-175

An entry-level, two-line device delivers cost-effective and reliable communications for any office.

  • 2.4" color screen
  • Five dedicated feature keys
  • Full-duplex speakerphone
  • 2 x 10/100 Ethernet ports
  • Integrated Power over Ethernet (PoE) support
FortiFone FON-380

FortiFone FON-380

Built for optimal communication, this mid-range phone makes a user’s calling experience better than ever.

  • 3.5” color screen
  • Ten dedicated feature keys
  • 28 programmable appearance keys
  • Full-duplex speakerphone
  • 2 x 10/100 Ethernet ports
  • Integrated Power over Ethernet (PoE) support
FortiFone FON-480

FortiFone FON-480

This smart phone lets you work effectively based on your call priorities.

  • 4.3" color display screen
  • Ten dedicated feature keys
  • 45 programmable appearance keys
  • Full-duplex speakerphone
  • 2 x 10/100/1000 Ethernet ports
  • Integrated Power over Ethernet (PoE) support
  • Built-in Bluetooth headset support
  • Works with cloud and on-premises solutions
FortiFone FON-570

FortiFone FON-570

Features a large color touchscreen for easy call interaction and premium HD call quality.

  • 7" color screen
  • Seven dedicated feature keys
  • 109 programmable phone keys
  • Full-duplex speakerphone
  • 2 x 10/100/1000 Ethernet ports
  • Integrated Power over Ethernet (PoE) support
FortiFone FON-C71 conferencing phone with full duplex speakerphone

FortiFone FON-C71

Ideal for small to midsized offices and conference rooms, this easy-to-use conference phone makes it sound like everyone is in the room.

  • 3.1" pixel graphic display
  • Full duplex speakerphone
  • Three microphone array
  • 10/100 Ethernet port
  • Integrated Power over Ethernet (PoE) support
  • Wi-Fi/Bluetooth support to connect your mobile and PCs
Single-base Cordless Solution

Single-base Cordless Solution

Ideal for offices with smaller areas, or retail stores, this solution is designed to manage the registration and calls for up to eight handsets with FortiVoice.

Minimum requirements:

  • 1 FON-D71-B single base station
  • 1 FON-D71-H cordless handset
Multi-cell Cordless Solution

Multi-cell Cordless Solution

Ideal for offices with a large footprint or in a multiple-floor building, this solution supports up to 100 handsets.

Minimum requirements:

  • 1 FON-D72-M station manager
  • 1 FON-D72-B multi-cell base station
  • 1 FON-D71-H cordless handset

Each FON-D72-M station manager supports up to 30 base stations. It acts as a proxy, managing registrations and call distribution between base stations and handsets with FortiVoice.

FortiFone FON-D71-H Handset

DECT Cordless Hardware

FortiFone FON-D71-H Handset

This high-quality DECT handset delivers HD sound and call encryption for cordless convenience.

  • 2.4” color, easy-to-read screen
  • 30 hours of talk time on a single charge
  • Full-duplex speaker phone
  • Intuitive call handling and message indicators
  • Supports 9 world languages
  • Compatible with FON-D71-B and FON-D72 base solutions
FortiFone FON-D71-B Single Base Station

FortiFone FON-D71-B Single Base Station

This single base DECT station is optimized for businesses with a smaller office footprint.

  • Requires at least one FON-D71-B base and FON-D71-H handset
  • Single base station supports up to 8 handsets
  • Able to handle up to 8 concurrent calls
  • Indoor range up to 50 meters
  • Outdoor range up to 300 meters
FortiFone FON-D72-B Multi-cell Base Station

FortiFone FON-D72-B Multi-cell Base Station

This multi-cell base DECT solution is for businesses with a large footprint and multi-floor offices.

  • Requires at least one FON-D71-H handset, FON-D72-B base station and FON-D72-M station manager
  • Supports up to 8 handsets per base station, up to a maximum of 100 handsets per FON-D72 solution (with multiple bases)
  • Handles up to 100 concurrent calls (with multiple bases)
  • Up to 50 meters indoor range / 300 meters outdoor range per base station
  • Seamless handover and roaming between bases
FortiFone FON-D72-B Multi-cell Base Station

FortiFone FON-H25

This affordable phone offers clear HD audio and a range of features needed in your hotel. With six programmable keys and easy one-touch access, you can customize this phone for guest rooms, lobbies, or the office.

  • 6 dedicated feature keys
  • Full-duplex speakerphone
  • 2 x 10/100 Ethernet ports
  • Integrated Power over Ethernet (PoE) support


FortiVoice Unified Communications provides the FortiFone Softclient to help users stay connected anywhere, anytime. The intuitive interface helps you easily make/receive calls, check voicemails, join a conference call, initiate chats, send/receive faxes, and access directories, directly from smartphones or desktops.*

FortiFone FON-D71-B Single Base Station
  • Hold/unhold, mute/unmute, transfer, swap and merge calls.
  • Company directory and favorites for single-tap calling
  • Visual voicemail
  • Call history with details: caller ID, date, and time
  • Message waiting and missed call notifications

FortiFone Softclient for Mobile

The FortiFone Softclient for mobile enhances connections to the office, even on the go. Transform your mobile device into an extension connected to the FortiVoice phone system, giving you a truly unified communication experience as if you were actually in the office.

Download for iOS          Download for Android

 

FortiFone Softclient for Desktop

The FortiFone Softclient for desktop keeps you moving efficiently throughout your day. An app on your desktop computer enables you to make and receive calls with ease, all controlled through a simple and intuitive interface.

Download for Windows        Download for Mac

 

*Certain features require additional add-ons.

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This full working demo shows the FortiVoice Enterprise IP-PBX voice solutions, which are built for offices with up to 50,000 phone users. FortiVoice mid-range and enterprise systems give you total call control and sophisticated communication features for excellent customer service and efficient employee collaboration. Powerful, affordable, and simple, FortiVoice phone systems include everything you need to handle calls professionally, control communication costs, and stay connected everywhere.

FortiVoice Unified Communications Use Cases

FortiVoice Unified Communications offers simplified management in both centralized and distributed environments. Flexible deployment options give organizations reliable and secure communications, regardless of employee work locations.

Features and Benefits

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Secure Communications

Advanced security features safeguard conversations and prevent call interception or SIP hacks
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Simplified Management

Reduced operating overhead and cost with centralized deployment and configuration across all locations
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Better Value

All-inclusive voice and conferencing features for everyone without additional hardware or licenses
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Enterprise-grade Features

Integrated platform with voice, conferencing, chat, and fax for easy communications and business efficiency
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Business Continuity

Dual network connections and local survivability support always-on connectivity and automatic failover
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Comprehensive System Monitoring

Real-time dashboard and reporting give insights into system performance, network traffic, call logs, and more