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Pague Menos

Pharmacy Chain Builds a Secure Network and Expands Its Retail Services With Fortinet LAN Edge and Secure SD-WAN

“Our physical business has become increasingly digital. Some of our services depend on proper performance of the network. Fortinet Secure SD- WAN made this all possible.”

– Joaquim Garcia, IT Vice President, Pague Menos


Several years ago, when a large Brazilian retail pharmacy chain had plans of ambitious growth both in launching new stores and digital innovation for employees and customers alike, it knew its aging network would not support such demand. Therefore, Pague Menos searched for a new solution to converge networking and cybersecurity.

What it found was a solution from Fortinet based on FortiGate Next-Generation Firewalls (NFGWs) with Fortinet Secure software-defined wide-area networking (SD-WAN) enabled to connect branches. Secure access was extended to the LAN edge with FortiAP wireless access points for employees and customers in approximately 1,600 stores. The solution helped transform the business to one with a robust omnichannel customer experience with as many as 60 new digital services available to customers. A FortiADC application delivery controller helps optimize business application performance and availability. And through a single management console, the retailer can centrally manage the network and respond to security incidents quicker than previously.

Read how Pague Menos transformed its retail business with Fortinet LAN edge and secure SD-WAN to offer new services to its customers in this case study.

Business Impact


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High availability of network infrastructure to support about 1,600 stores

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60 new digital services available to customers in real time

Visibility Protection

Complete network visibility and easy management in a single panel

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Secure connection that ensures reliability and data confidentiality

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Learn More About the Solutions Used in this Case Study