Americas Business Process Services
In recent years, the exponential growth of demand for business process services has driven strong growth for Americas Business Process Services (BPS). Americas BPS has offices in four cities where they serve close to 50 clients, and they have 5,000 collaborators who handle projects in Colombia and in several Latin American countries.
Like the rest of the world, 2020 surprised Americas BPS with the COVID-19 pandemic. The company had to comply with the mandatory quarantine imposed in Colombia and reduce its on-site capacity to 35%. Despite these constraints, the company had to sustain its operations since its clients continued to depend on its services. For instance, companies in the health sector extended their response capabilities by broadening their telephone and digital media support. The Fortinet Security Fabric platform offers them the security and performance they need to provide optimal service to their customers, even in remote work environments. The integration of the FortiGSLB Cloud solution was key to adding an accurate load balancing and obtaining a more efficient use of applications, without disruptions.
Learn how Americas BPS deployed the FortiGSLB Cloud solution, integrating it with other Fortinet security solution in this case study.
Business Impact
Fast and effective implementation of FortiGSLB Cloud, integrated with the Fortinet Security Fabric
Agile deployment on a SaaS model without implementing new devices on site or additional equipment
Increase the security, performance and availability of connections between remote stations and central offices, improving the experience of thousands of remote workers
Allows VPN connections to scale as business needs change
Increased visibility of network traffic while reducing the time spent on security management
Achieve corporate and customer data privacy through secure connections
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