待遇

経験・能力、および現在の給与等を考慮の上、当社規定により優遇。 各種社会保険完備。

応募方法

希望職種を明記の上、履歴書と職務経歴書(日本語・英語)をメールにてご送付ください。書類選考の上、メールまたは電話にて結果をお知らせします。

応募先/問合せ

フォーティネットジャパン株式会社
採用担当 : recruit_jp@fortinet.com

※ご応募いただいた書類は、採用選考以外の目的には一切使用いたしません。また、いただいた個人情報につきましては弊社にて責任をもって管理・破棄いたします。

 

Business Development Specialist


As a Business Development Specialist, you will be responsible for creating and qualifying leads with prospects and existing customers.

Responsibilities

  • Primary responsibilities will be appointment setting/lead gen for Inside & Field Sales teams through following up on Leads from Marketing (Events, Content Syndication, Webcasts, Whitepapers, Live Chat etc.) to increase company revenue
  • Follow up on Inbound leads as well as conduct a high volume of outbound prospecting & cold calling through list building
  • Partner with Fortinet Marketing teams to drive revenue growth
  • Carry monthly and quarterly targets
  • Build strong relationships with assigned Inside/Field Sales Reps and be the bridge between Marketing & Sales
  • Track lead generation performance through SaleForce.com
  • Update weekly tracking of all qualified leads converted to opportunities

REQUIREMENTS / EDUCATION

  • Experience building relationships/business with customers from an inside position preferred
  • Excellent organization, verbal communication, phone & writing skills a must
  • Candidate must thrive in a fast-paced, ever-changing environment
  • Outgoing, competitive, persistent, hunter-type mentality
  • Positive attitude, team player, self-starter
  • Microsoft Office basics a must (Outlook, Word, Excel etc.)
  • 2yr+ experience with outbound dialling/lead generation from an inside position preferred
  • General knowledge of Sales & Marketing processes preferred
  • Goal oriented, able to meet and exceed monthly/yearly goals
  • Bachelor's degree or relevant technical degree preferred
  • Previous prospecting and cold calling experience required (within IT industry is a plus)
  • Knowledge of BANT qualification techniques and/or solution selling
  • Previous experience managing inbound and/or outbound activities
  • Comfortable presenting thoughts, ideas and successes to the business
  • Prior experience with Salesforce.com is a plus
  • Willingness and motivation to learn and progress in a leading technology company
  • Outstanding time management skills
  • Ability to learn and understand new products and technologies.

メジャー アカウントマネージャ (サービスプロバイダー)

 

職種名

メジャー アカウントマネージャ (サービスプロバイダー)

職務内容

弊社のビジネスは大手製造業、製薬・医薬、小売り・流通、メディア・マスコミなど多岐にわたる市場領域に拡大する中、通信事業者のソフトバンクグループ様とのビジネスを開発、推進できるアカウントマネージャを募集しています。お客様に影響を与える強い人脈を持っていることを要件とし、フォーティネットとしてそれら人脈との関係を築き、顧客ニーズを解決する弊社のソリューションを提案していただきます。フォーティネットの他チームおよびセールス チャネルパートナーと連携し、市場開発を達成させる役割を担います。

【主な業務】

  • 通信事業者市場、ソフトバンクグループ様とのビジネス開拓を行う
  • ターゲットとする市場に対して営業戦略を立案し実行する
  • 顧客との強力な関係を作り、販売案件を発掘し、随時、フォーティネットのシステムエンジニア チームおよびSIパートナーと連携して、ソリューションのコンサルティングおよび提案を行う
  • 顧客へのRFI/RFPなどの提案活動を遂行する
  • お客様を支援し、常時、最新情報を提供することで、顧客満足度を維持する

応募資格
【求められる経験、スキルおよび資質】

  • IT 業界または通信業界で5年以上の営業経験があり、ソフトバンクグループ様へのアカウントマネージャ経験がある
  • ネットワークおよびネットワークセキュリティ技術およびそのビジネスに精通していること
  • 新規案件を開拓するためにターゲットとするお客様・市場・産業のビジネス環境を理解していること
  • 優れたプレゼンテーションおよびコミュニケーション スキルを持っていること
  • 良好なチームワーク作りに加え、個人でビジネスを発展させた経験があること
  • 販売受注と顧客満足を牽引するためのリーダーシップがあること

英語力

英語に抵抗がないこと。最低限のメールでのやり取り、英語の社内メールは読解できるレベル。

勤務地

東京

学歴

短大卒以上

 


 

Major Account Manager (Service Provider)


In this key role, you will develop and drive hi-touch sales engagements into major telecom carriers in Japan. Your focus will be to create and implement strategic account plans focused on attaining SP MSSP, SP infra, and SP internal deployments of Fortinet products and services. Develop executive relationships with key buyers and influencers and leverage these during the sales process. Coordinate with appropriate internal groups to generate and deliver winning Contract Bids, Proposals, RFI/RFP Responses, and Statements of Work. Negotiate terms of business with clients and partners to achieve win/win results that provide the basis for strong ongoing relationships.

RESPONSIBILITIES

  • Generating business opportunities with Telecom Carriers and Service providers, and managing the sales process through to closure of the sale.
  • Plan and execute sales strategy against targeting markets and customers.
  • Generate a sales pipeline, qualifying opportunities, and accurately forecast pipeline together with achieving agreed quarterly sales goals.
  • Build strong relationship with customers, develop deals, and propose solution consulting approach together with SI partners and FTNT system engineers as always.
  • Supporting customers by updating FTNT solution and information in the everyday business activities to keep customer well saticfaction.

REQUIREMENTS

  • Proven ability to sell solutions to Service Providers including NTT group, NTT Docomo, KDDI, SoftBank which are especially about IT network and IT network security.
  • A proven track record of quota achievement and demonstrated career stability.
  • Experience in closing large deals with understanding customer’s situation, market, and industry.
  • Excellent presentation skills to executives and individual contributors, and written and verbal communication skills.
  • A self-motivated, independent thinker that can move deals through the selling cycle by leading customer for their sarisfaction.
  • 5+ year Sales experience selling Network/Security solution across NTT, NTT Docomo, NTT West, NTTCom, KDDI, Soft Bank experience will be preferred.
  • Candidate must thrive in a fast-paced, ever-changing environment.
  • Competitive, Self-starter, Hunter-type mentality.

ENGLISH CAPABILITY

No hesitation for English communication. A basic level of email communication in English. A level of understanding emails and documents written in English internally.

PLACE of WORK

Tokyo

EDUCATION

BS or equivalent experience, graduate degree preferred

Systems Engineer

 

Position:

Systems Engineer

Objective:

We are looking for a Systems Engineer to work closely with a Major Account Manager in a defined territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

Responsibilities:

  • Pre-sales - assist in qualifying sales leads from a technical standpoint.
  • Sales calls - be the main technical resource on sales calls and answer/ educate the customer and partner on issues ranging from features, specifications and functionality to integration.
  • Conversant with networking applications and solutions.
  • Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
  • Provide assistance to identified customers with post-sales training.

Required Skills:

  • 5 – 8 years experience in technical/pre-sales support as a sales or systems engineer
  • 5 - 7 years experience in LAN/WAN/Internet services administration
  • Strong understanding of DNS and NFS, SMTP, HTTP, TCP/IP
  • Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
  • Strong understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
  • Experience with encryption and authentication technologies required
  • Strong presentation skills

Education:

  • Bachelors Degree or equivalent experience. Graduate Degree favorable

Technical Account Manager - Tokyo Japan


As a Technical Account Manager, you will be the primary technical contact delivering technical support for our premium customers. This is a superb opportunity to learn all aspects of Fortinet products in an innovative, fast-paced environment while expanding your knowledge and developing your skills in network security.

Job Responsibilities

  • Collection, analysis and change recommendations of configuration information
  • Collection and analysis of customer network information
  • Collection and analysis of packet trace information
  • Recommend actions based on analysis
  • Customer education (gaps in networking, product knowledge etc…)
  • Installation and configuration assistance
  • Reproduction of customer environments on lab equipment
  • Follow up technical cases and manage the right expectation until the closure of the cases
  • Conduct weekly status conference calls with customers to report status of open issues and projects.
  • Conduct quarterly site visits for your managed accounts.
  • Develop best practice deployment and troubleshooting methodology documentation.
  • Analysis of support request, completion of requests for information and documentation
  • Will exercise independent judgment in methods, techniques and evaluation criteria for obtaining results

Job Skills Required

  • Minimum of five years relevant professional experience preferably in the network industry
  • Strong network security and routing experiences
  • Scripting and Windows server app experience
  • Exceptional customer service orientation and strong communications skills
  • Proficient with MS Word, PowerPoint, and Excel
  • Asset to have CCNA, CCNP, CCIE, and/or CISSP certifications

Educational Requirements

  • College degree and/or relevant experience

Office location

  • Tokyo, Japan

Technical Support Engineer - Tokyo, Japan

 

Objective:

Fortinet is looking for an experienced Technical Support Engineer to join our Tokyo office to provide exceptional customer service and technical help for our loyal customers. The ideal candidates are not only technical, but also energetic and passionate about working for Fortinet and supporting our products. This is a great opportunity to learn all aspects of the products that we support in an innovative, fast-paced environment while increasing your knowledge and developing your skills in network security.

Responsibilities:

Provide direct technical web and telephone support to Fortinet customers including:

  • Troubleshooting on the full range of Fortinet products
  • Collection, analysis and change recommendations of configuration information
  • Collection and analysis of customer network information
  • Collection and initial analysis of packet trace information
  • Recommend corrective actions based on analysis
  • Provide customer education where needed due to gaps in networking, product knowledge etc…
  • Consultation of technical documentation, bulletins and release notes for known problems
  • Reproduction of customer environments on lab equipment
  • Follow up on technical cases including proper escalation and management of the case until case closure.
  • Manage customer communications and expectations until the closure of each case

Required Skills:

  • At least 5 years of experience in a technical support role in a networking/security company or equivalent education
  • Strong understanding of SIEM, TCP/IP, routing protocols, L2/L3 switches
  • Experience with security products firewalls, IPSec, IDS/IPS, Anti Spam, virus scanning
  • Strong troubleshooting and problem solving skills
  • Extensive working knowledge of Windows, UNIX or Linux
  • Previous call center experience, preferably supporting data networking products and/or security products is desirable.
  • Strong English skills both written and verbal.

Educational Requirements:

  • College degree in Computer Science, Software Engineering or related field, or an equivalent combination of training and experience is desirable

Office location:

  • Tokyo, Japan