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Marella Cruises

Connecting Passengers to Their Perfect Cruise Experience

“Network access has become an important part of life onboard cruise ships. Fortinet has allowed TUI to make the most of its existing infrastructure and helped it to plan for its digital communication strategies moving forward.”

– Rowan Stallard, Electro-Technical Manager, TUI UK&I Marella Cruises


Marella Cruises, operated by TUI UK&I, offers everything from all-inclusive trips to intimate adventures, and has transported passengers to over 200 destinations around the globe. The customer-focused company’s mission is to help passengers discover their smile. To accomplish this it provides cruise ship experiences with a home-away-from-home atmosphere across its entire fleet.

As it becomes harder for people to separate from the digital world on vacation, Marella Cruises recognized a need for a strong network infrastructure that could support connections regardless of where in the world the ship is. It chose Fortinet and channel partner Tes Media to implement a solution that offered full-coverage and visibility through the entire ship to provide customers with the best possible experience.

Learn how TUI and Marella Cruises gained a full-coverage, secure network in this case study.

Business Impact


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Delivery of consistent, robust infrastructure


Supports 2,500 users per ship, with capacity to support more than 60,000 connections to the network

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100% plus connection concurrency for guests and staff

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Usage and bandwidth monitoring and restriction

Visibility Protection

Greater visibility of threat data

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Learn More About the Solutions Used in this Case Study