Alamance County located in North Carolina is a region encompassing many rural towns and cities. The county is responsible for many of the services offered to the residents including the sheriff’s department, health department, social services, finance, and many more. The county manages over 23 different departments offering a variety of services. Their main focus is on the correct routing of calls and effective handling priority of emergency calls, while maintaining a working solution that will allow for growth without breaking the county’s budget.
Alamance County was looking for a centralized system that allowed easy-to-use call control and features. When Fortinet presented the solution to them, they had listened closely to the requirements and helped ensure what was provided really did meet their needs. It was a positive engagement with sales and, “We felt that we mattered,” said Bruce Walker, Alamance County Assistant County Manager / IT Director. “This feeling continues today with any follow up communications between the groups.”
Read this case study to learn how Fortinet helped deploy a centralized and secure voice for Alamance County.
Centralized call control
Easy and flexible solution
Minimize operational overhead