Rely on the Experts to Keep Security Running Smoothly
As your business evolves, your security capabilities need to keep up. Yet often organizations lack the in-house expertise to deploy, operate, and maintain new capabilities or meet tight deadlines to implement changes. At Fortinet, we understand these challenges and Fortinet Professional Services helps thousands of organizations every year address them. Our experts help reduce risk by:
- Accelerating implementation of your technology
- Assisting your operations teams
- Optimizing security capabilities
- Continuing to support ongoing operations of your Fortinet Security Fabric deployment
Streamline Deployment, Optimizate Performance, Maximize Operations
Accelerate your deployment and reduce risk
Fast-track your return on investment with streamlined deployment from our experts. Our consultants have multi-vendor experience to help you quickly migrate from older technologies. Using proven methodology, our consultants plan and execute your implementation efficiently and effectively.
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Achieve performance and configuration excellence
Tap into our expertise to modify your protections as your business, network, and threats change. We can help you adapt to changes in users, applications, and traffic patterns. Best-practice reviews of configuration, performance, and policies will maximize security and keep your business running smoothly.
Extend your team with dedicated resources
Take advantage of dedicated resources to release your team from administrative duties. Our engineers are domain experts who know your business. You can offload operational tasks such as configuration, upgrades, and technical incident management. Our experts work closely with your team to improve productivity and provide technical and operational knowledge transfer.
Professional Services Projects
| Service Design and Transition | Details |
|---|---|
| Network Design and Integration | Optimizes integration of the Fortinet solution and advises on proposed design solutions |
| Design and Configuration Review | Reviews of design documentation and the accompanying configuration files |
| Design and Configuration Validation | Implements customer-specific test plans with focus on verifying business-centric end state |
| Firewall Migration and Replacement Project | Provides production-to-production project support for customers migrating from a third-party vendor |
| Software Upgrade and Platform Migration Project | Assures a software upgrade or hardware migration |
| Technical Design Authority and Implementation | Provides a design lead throughout the project to ensure issues are tracked and resolved |
| Wireless: Configure | Implements software and wireless parameters to achieve the best Wi-Fi user experience based upon business requirements and environmental factors |
* Service levels depend on the purchased service and its entitlement. Some geographical restrictions apply to the four-hour hardware replacement service.
| Service Operations | Details |
|---|---|
| FortiGate Health Check | Operational performance review to identify needed improvements and provide configuration-tuning recommendations. |
| Security Hardening | Hardening procedures specific to specific platform and specific firmware version. |
| Compliancy Audit Preparation | Written guidance on audit and compliance processes for the deployed solution, including configuration baselines per compliance objectives such as PCI and HIPAA. |
| Configuration Verification | Recalibrates, restructures, or redesigns the customer’s solution so that it is optimally deployed to meet current demands. |
| Lab Testing and Validation | Conducts functional testing ahead of a planned design or configuration change for a more predictable and measurable outcome. |
| Dedicated Resource Service | Ongoing operational technical assistance by a Fortinet certified engineer, either remotely or on-site. |
| Custom Training on Deployed Solution | Provides tailored training on a design solution created by Fortinet Professional Services. |
| Wireless: Assess | To handle change in client count and wireless usage, this service intelligently evolves the network through soft adjustments and verified infrastructure enhancements. |
| Wireless: Wellness | Analyzes and resolves challenges experienced on deployed Wi-Fi networks to determine root cause and optimization options. |
* Service levels depend on the purchased service and its entitlement. Some geographical restrictions apply to the four-hour hardware replacement service.
