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IndiGo Airlines

IndiGo Enhances Customer Experience with SD-WAN Solution

"Transitioning to hybrid WAN was our business priority as our customers and airport counters need seamless application access connecting with a link that has the lowest latency. Fortinet's Secure SD-WAN solution helps us with application routing, load balancing, performance monitoring and securing our customers data all in a single appliance, which reduces management complexity and delivers significant cost benefits."
- Lalit Gole, Director IT – Networks & Infrastructure, IndiGo


IndiGo is the largest passenger airline in India with a 46.9% domestic market share. The airline connects to 58 domestic and 19 international destinations and operates more than 1,300 flights daily. It is also the largest individual Asian low-cost carrier in jet fleet size and passengers carried, and the seventh-largest carrier in Asia.

Serving more than 300 million people globally, IndiGo’s priority is to deliver a courteous, on-time, and hassle-free experience. IndiGo needed a seamless application for its airport counters and customers making the network more efficient and responsive. IndiGo selected Fortinet’s Secure SD-WAN solution to provide the best of breed SD-WAN integrated with security capabilities with one single offering, supporting its 54 airport counters and distributing traffic over a variety of links.

Learn how IndiGo improved network efficiency and protection with Fortinet’s Secure SD-WAN in this press release.

Business Impact


high performance icon

FortiOS for SD-WAN, significantly reduces latency by selecting the most efficient route for business-critical traffic

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FortiManager and FortiAnalyzer helps IndiGo with SD-WAN management and orchestration with a single pane for centralized management


Expand operations by easily and securely adding new SD-WAN branches to its expanding network

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Learn More About the Solutions Used in this Case Study