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Balearia

Leading Balearic Islands Shipping Company Launches Smart Ship Project With New Secure Digital Services Network

“Through the FortiGate NGFW and its FortiOS operating system, we can adapt the security policy for every user-service combination on the ship, and control and monitor everything from a central land-based office.”

– Francisco Abril Hita, Director of IT Infrastructure, Baleària Group

 

With a fleet of 29 ships across 6 countries and employing over 1,500 staff, Baleària is the leading passenger, vehicle, and goods transport company for the Balearic Islands. Baleària had offered limited Wi-Fi access to its customers, but due to a lack of overall visibility and control, it had been impossible to provide the security, performance, and reliability required of modern digital services. With Fortinet, they saw an opportunity to increase both customer satisfaction and operational efficiency by launching a range of new digital services onboard a selection of its passenger ships to leverage the power and ubiquity of customers’ mobile devices to enhance their end-to-end travel experience.

Learn how Fortinet provided secure end-to-end visibility, traffic control, and advanced threat protection with FortiAP wireless access points, high-speed Ethernet connectivity via FortiSwitch, and FortiGate next-generation firewalls (NGFW) in this case study.

Business Impact

 

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Improved customer satisfaction and profitability through new digital services

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Improved resilience and performance of digital customer services

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Improved remote visibility and management of onboard data networks and services

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