With a fleet of 29 ships across 6 countries and employing over 1,500 staff, Baleària is the leading passenger, vehicle, and goods transport company for the Balearic Islands. Baleària had offered limited Wi-Fi access to its customers, but due to a lack of overall visibility and control, it had been impossible to provide the security, performance, and reliability required of modern digital services. With Fortinet, they saw an opportunity to increase both customer satisfaction and operational efficiency by launching a range of new digital services onboard a selection of its passenger ships to leverage the power and ubiquity of customers’ mobile devices to enhance their end-to-end travel experience.
Learn how Fortinet provided secure end-to-end visibility, traffic control, and advanced threat protection with FortiAP wireless access points, high-speed Ethernet connectivity via FortiSwitch, and FortiGate next-generation firewalls (NGFW) in this case study.
Improved customer satisfaction and profitability through new digital services
Improved resilience and performance of digital customer services
Improved remote visibility and management of onboard data networks and services