FortiToken issues? Please reach out to your internal network administrator or IT Helpdesk and explain the situation. Often times, they are able to generate a new token key (or give you a new token, in the case you misplaced a hard token key). If you’re not getting resolution from your internal team, or if you are responsible for managing FortiToken for your business, please reach out to our Fortinet Support team directly:
Need product support? Visit our support community here.
Still have a question? We're here to help. Please fill out the form and a knowledgeable representative will get in touch with you soon. Thank you for your interest in Fortinet.
Call toll-free in the US:
US Federal Government Sales: