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Quick Help

FortiToken issues? Please reach out to your internal network administrator or IT Helpdesk and explain the situation. Often times, they are able to generate a new token key (or give you a new token, in the case you misplaced a hard token key). If you’re not getting resolution from your internal team, or if you are responsible for managing FortiToken for your business, please reach out to our Fortinet Support team directly:

Phone: 1-866-868-3678
Web: https://support.fortinet.com
Email: cs@fortinet.com
Online chat (you must be logged in)

Media, press, or an analyst? Connect with the team below:

Americas

John Welton
+1 415-237-3234
jwelton@fortinet.com

EMEA

Annabelle Sou
+33 (0)4 8987 0576
asou@fortinet.com

Need product support? Visit our support community here.

Still have a question? We're here to help. Please fill out the form and a knowledgeable representative will get in touch with you soon. Thank you for your interest in Fortinet.

Global Offices

Offices

North America

Global Headquarters
899 Kifer Road
Sunnyvale, CA 94086 USA
Map and Directions

Tel: +1-408-235-7700 
Fax: +1-408-235-7737

Manufacturing Assembly and Operations Center
1570 Atlantic Street
Union City, CA 94587 USA

Partners

Partners

Learn more about Fortinet's FortiPartner Program (FPP) and become a Fortinet Partner.

Partners

Customer Support

Call toll-free in the US:
+1-866-868-3678

US Federal Government Sales:
+1-833-386-8333

Canada Sales:
+1-833-308-3247