Contact Us

Quick Help

• Need product support? Visit our support community here
• Lost your FortiToken?

  Please reach out to your internal network administrator or IT Helpdesk and explain the situation.

  Often times, they are able to generate a new token key (or give you a new token, in the case you misplaced a hard token key).

  If you’re not getting resolution from your internal team, or if you are responsible for managing FortiToken for your business, please reach out to our Fortinet Support team directly:

  Fortinet Support:

  Phone: 1-866-868-3678

  Web: https://support.fortinet.com

  Email: cs@fortinet.com

  Online chat (you must be logged in)

• Media, press, or an analyst? Connect with the team here

  Americas

  John Welton
  +1 415-237-3234

  jwelton@fortinet.com

  EMEA

  Annabelle Sou

  +33 (0)4 8987 0576

  asou@fortinet.com

Offices

North America

Global Headquarters
899 Kifer Road
Sunnyvale, CA 94086 USA
Map and Directions

Tel: +1-408-235-7700 
Fax: +1-408-235-7737

Manufacturing Assembly and Operations Center
1570 Atlantic Street
Union City, CA 94587 USA

• Latin America
• EMEA
• APAC

Find a Reseller

• APAC, Australia & New Zealand
• EMEA
• Latin America & Caribbean
• North America
• North America: US Federal

Partners

Learn more about Fortinet's FortiPartner Program (FPP) and become a Fortinet Partner.

Customer Support

Call toll-free in the US:
+1-866-868-3678

US Federal Government Sales:
+1-833-386-8333

Canada Sales:
+1-833-308-3247