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Hospital Central Services

Fortinet Secure SD-WAN Offers Laundry Service Provider Improved Reliability and Better ROI

“With the automated failover in Fortinet Secure SD-WAN, what was previously a drawn-out process now completes in seconds. Users typically do not even notice that there was a problem.”

– Chris Dieterick, Senior Systems Engineer, Hospital Central Services


Hospital Central Services (HCSC) is a healthcare support services organization that provides laundry and linen services to healthcare organizations, as well as offering group-purchasing programs and operating a regional, nonprofit community blood center. When frequent outages on its managed wide area network (WAN) jeopardized operations across its 13 locations, HCSC turned to Fortinet for a more reliable solution. By combining Fortinet Secure SD-WAN and FortiExtender, HCSC ensures the availability of high-performance—and secure—access to central network resources. The Fabric Management Center made it easy for HCSC to manage, enabling them to wean themselves off their managed MPLS network services.

Learn how HCSC’s small IT staff took over the management of their own security infrastructure, saving money and time, in this case study.

Business Impact


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Saving approx. $5,000 per month through transition from MPLS to SD-WAN

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Improved internet availability; failover to secondary ISP completes in seconds, vs. hours or days in legacy environment

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Improved user experience, due to ISP load-balancing and SD-WAN functionality

Visibility Protection

Faster response to security threats, due to better visibility of all LAN and WAN edges

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Simplified operations, through minimization of time demands on two-person IT infrastructure team

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Reduced time to add a website to whitelist/blacklist, from 1-2 hours previously to 5-10 minutes now

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Consistent application of security policies companywide

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