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Best Western

At Best Western, Even Corporate IT Can Get a Good Night’s Sleep

“We have reservations coming in through the internet, through third party travel agencies, as well as local traffic. In centralizing that information, which includes credit card and PII [personally identifiable information], we had to make sure we had the appropriate security processes in place. Having a global solution was important to us.”

– Harold Dibler, Vice President of Technology, Best Western Hotels and Resorts


Best Western Hotels and Resorts (BW) is an internationally recognized hospitality chain, with 2,200 properties in the U.S. and about 4,000 around the world. Because each BW property operates independently, managing network security was a challenge. After noticing an increase in social engineering at the hotels—and varying levels of success in combatting the issue—BW directed all hotels in North America to deploy the Fortinet Security Fabric. In doing so, the affiliate hotels gained a host of additional threat protection features, alongside the traditional firewall protection.


Keeping Hotels Independent and Secure

“We require [affiliates] to be compliant, but we have to be more proactive, making sure we enforce it, as opposed to just auditing it. Also, we need to be able to talk to our executive management board to make sure they understand the business impact, not just the technology.” -- Harold Dibler, Vice President of Technology, Best Western Hotels and Resorts

Veja agora

Business Impact


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Reduced risk of data privacy compromise

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Expanded threat protection for individual hotels

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Increased ability to enforce compliance with security standards

Visibility Protection

Improved insight into security posture for corporate management

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