For most of the world, the holiday season is just around the corner. And in our increasingly connected world, that involves more online activities, from shopping and entertaining to socializing and planning, than ever before.
Retailers are gearing up for the biggest online shopping season of the year. They are updating their web presence, adding additional compute resources, prepping their packaging and delivery systems, and stocking their warehouses with inventory. That’s because in today’s highly competitive digital marketplace, it is imperative that online shoppers quickly find what they are looking for and don’t experience any delays when making online transactions. Because unhappy consumers will not only leave a site to shop somewhere else with the swipe of a thumb, they will tell their friends about their experience as well.
But all of this online activity isn’t limited to the sofa. Even when shopping at a mall, big box retailer, or Mom & Pop boutique, shoppers are connected online. They are uploading photos of items they are considering to their friends and family, comparing prices, reading reviews, and interacting on social media.
Unfortunately, the holiday shopping season is also a big event for cybercriminals. Nearly two-thirds of organizations, including online retailers, saw severe exploits targeting their networks during the past quarter. And the number of compromised web sites, charity scams, email phishing campaigns, malicious web access points, and even fake shopping sites will all explode over the next two months. And all of them have been designed to steal your personal and financial information.
So, in addition to checking your credit card balances and making out your shopping lists, you also need to take precautions before doing any holiday activities online, whether shopping for gifts, sharing information with friends over social media, or looking up a recipe for the perfect cranberry sauce. If done right, the Internet can be a safe and convenient way to enjoy and share the holidays – but only if you follow a few simple rules.
Public Wi-Fi sites are a haven for criminals looking to intercept your connection and use it to steal passwords, baking or credit card information, and other personal data. If you are looking to connect to Wi-Fi, for example, take a second and ask someone the name of the access point being sponsored by the store. Because not every open access point is safe to use. Someone advertising “Free Wi-Fi” may be connecting you to the Internet through his device, which means he can see and capture all the traffic moving between you and your online shopping site, bank, or social media accounts.
And even if you are connected to a legitimate access point, make sure that the sites you are using are protected using SSL, or consider using a VPN service to protect your transactions. Unencrypted data, even if it is just moving a few feet from your device to a local wireless router, can be intercepted or compromised.
One of the most frustrating experiences mobile device users used to deal with was always having to negotiate a connection to the Internet, even when at home. Modern phones have addressed that problem by always actively searching for the wireless devices you usually connect to. And any access point you have connected to in the past, whether from a hotel or a coffee shop, is probably on that list of familiar devices. And once your phone finds a network it thinks it knows, it will automatically try to connect to it.
But there are tools available to criminals that can detect the name of the devices your phone is searching for and then pretend to be one of those devices. That means you may be connecting to a compromised access point even when your phone is in your pocket and you are browsing through a rack of holiday sweaters. Which is why when you are away from home you should always disable the auto-connect service on your device
Recent reports show that mobile devices running an Android OS are a growing cybersecurity concern, and are especially susceptible to compromise, most commonly by downloading infected applications. According to one report, over three million new Android malware samples were discovered last year, and one of those malware apps managed to infect over 500,000 Android devices. Many of these apps hide on a device and monitor web and application traffic. During the holidays, when more online shopping occurs than any other time of the year, the chance that a compromised app can intercept your financial or other personal information is especially high.
To combat this challenge, only download apps from legitimate application sites and never allow installations from “unknown sources.” And second, download a security tool from a legitimate app store and scan your device to see if it has already been compromised.
If you are shopping at an unfamiliar online store, the best place to start is to be skeptical. Unusually low prices and high availability of hard to find items are red flags for scams. Sure there are some good deals out there. But people invented the phrase “too good to be true” for a reason. If you are going to shop at an unfamiliar online store, follow some basic strategies to protect yourself and your assets:
As our ability to purchase items, make online transactions, and connect to others through smart devices gets easier, we need to understand that these conveniences come with risks. Cybercriminals are determined and informed on the latest trends and how to exploit them. Which is why we need to take the time to educate ourselves - and our friends and family – about shopping carefully so we can have a happy, and safe Holiday season.
View the latest Fortinet Threat Landscape Report and Threat Index Indices for botnets, malware, and exploits to stay up-to-date on threat trends.