Business & Technology

Fortinet Named a 2020 Gartner Peer Insights Customers’ Choice for Network Firewalls

By Fortinet | January 28, 2020

Fortinet is proud to announce that we have again been named a 2020 Gartner Peer Insights Customers’ Choice for Network Firewalls in their second survey. This Customers’ Choice recognition is based on the ratings of vendors by verified end-user professionals across a variety of industries and from locations around the world. The distinction takes into account both the number of end-user reviews a vendor receives, along with the overall ratings score a vendor receives from those end users.

The fact that this recognition is entirely based on customer feedback is a special point of pride for us, as our entire focus is on delivering a “Security-Driven Networking” approach to deliver the broadest set of enterprise-grade use cases, such as NGFW, Segmentation, IPS and SD-WAN using network firewall, along with a positive user experience. With 1,772 verified ratings as of Jan 27, and 448 submitted in just the past 12 months, Fortinet customers of all sizes and industries have provided honest reviews attesting to our ongoing commitment to delivering the highest quality security solutions and services.

Here is a small sample of the hundreds of comments and feedback posted by Fortinet customers on the Gartner Peer Insights website for FortiGate NGFW:

Services Industry

"Fortinet FortiGate - The Best Firewall Solution For Any Organization," Analyst, $1B-3B company

"We use the FortiGate Next-Generation Firewall (NGFW) as it provides the best UTM solution that is very easy to manage and work with. Since it provides good VPN, SD-WAN, IPSEC, and SSL features it has helped our organization in many ways. This is the best financially effective firewall with an extraordinary degree of security. FortiGate is a security product that verifies our organization's network from attackers and untrusted networks. My involvement with FortiGate has been astounding."

Financial Services

"Seamless Implementation," Manager IT Security Operations, $500M-1B company

"Excellent products, very stable hardware and operating system. Supports seamless implementation, administration, management, and upgrades."


"Intuitive Firewall With More Features Than You Will Probably Use," Sr. System Engineer

"We really like the breadth of options this firewall can check off of our requirements list. My boss was excited with the possibility that we might replace both our old content filter and our old firewall. In addition to saving money on the dual cost of Firepower and the ASA maintenance. It can also load balance and BGP route, which we might take advantage of in the future."

"Works Well, Provides the Best Protection," Software Engineer

“The FortiGate firewall provides the best protection for our company. We have been using a FortiGate firewall for the past several years and have never encountered an issue…We can configure different routing paths, different policies, and much more. FortiGate also has many advanced security features such as Antivirus, Web filtering, Application Filter, and Intrusion Protection…Performance is good and it performs well even in high traffic networks."


"Rule Creation and Assignment is Very Simple, You'll Love this NGFW and its Ease Of Use," Sr Analyst Administrator, $500M-1B company

"FortiGate NGFW has enough features to enable any company with the latest technology. It can be used for many purposes, and the integration with the ecosystem is fantastic. NGFW also allows you to create and customize policies based on roles, locations, and departments. Your system administrators will love how easy it is to use this tool."


"One Of The Best Firewalls In The World," CIO, <$50M company

"What I like about FortiGate is the easy administration for users of any network level. The creation and implementation of security policies is the easiest to use; just choose source interface, destination interface, and ports and you have created a security policy. Customization is a great advantage for network administrators because in a few clicks you can adjust it to the requirements of the company. FortiGate has a great variety of UTMs in which web filtering and application control stand out. The option of having SD-WAN is advantageous when having more than one Internet provider, and the reports are of great help when solving problems. FortiGate is one of the best firewalls at all levels…Totally recommended. I would strongly recommend FortiGate firewalls for their ease of administration and learning."


"FortiGate Works Exactly Like It Should and Provides Peace of Mind," Co-ordinator, Network & Operations

"Fortinet has been excellent to work with. The few times we have had to contact their support they have been very knowledgeable and were able to resolve our issues quickly. We haven't had to contact their support much because their documentation and user forums have lots of good info and their products just work, so we have rarely needed to contact them."

"Fortinet FortiGate Is Well Suited For Any Sized Business To Protect Its Internal Network," Knowledge Specialist

"We have two firewalls, one at each datacenter. They are configured as active-passive. All traffic coming and going passes through them for the entire organization. This ensures that all packets to and from users are managed and controlled. If you have straight forward needs, this thing is a good workhorse…[What I like most is] creating and managing access control policies that allow specific traffic in and out of the network. Once you get it set up, it's easy to create new policies, specify ports, and configure IP ranges. "

"Robust Product, Robust Safety!," System Administrator

"We use Fortinet's email gateway and firewall solutions. Just like the email gateway solution, the security solution is very successful. We switched to this product about 8 months ago. The transition took place without any problems." 


While the Gartner Peer Insights Customers’ Choice distinction is based solely on end user reviews, Gartner analysts have also recognized Fortinet in several Gartner Magic Quadrants: including their Magic Quadrant for Enterprise Network Firewalls (Sep 2019), Magic Quadrant for Endpoint Protection Platforms (Aug 2019), Magic Quadrant for Security Information and Event Management (Dec 2018), Magic Quadrant for Web Application Firewalls (Sep 2019), Magic Quadrant for WAN Edge Infrastructure (Nov 2019), and Magic Quadrant for Wired & Wireless LAN Access Infrastructure (Sep 2019).

We’re proud to have earned this research recognition and are honored to be recognized as a 2020 Gartner Peer Insights Customers’ Choice for Network Firewalls.

Peer reviews from organizations of your size and in your industry are invaluable when looking for a critical security solution. We strongly encourage IT professionals, regardless of industry, to consult Gartner Peer Insights before making a decision that could affect the safety and security of your organization and your critical digital assets.

Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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