Payment Methods

Fortinet accepts payment for training courses via major credit cards (VISA, MasterCard, or Amex) and purchase orders from customers who have established credit terms. Training can also be purchased through Fortinet's network of Authorized Resellers. All payments for training must be made prior to the training start date.

Course Cancellation Policy

In order to ensure that our customers receive the highest quality instruction in limited class sizes, we have put into place the following policies

1. You may cancel attendance any Fortinet-sponsored class without penalty by giving Fortinet Training written notice at least 10 business days prior to the scheduled start date of the class. If you cancel your attendance on a course without this notice you will forfeit the entire class fee. Please be sure to send all cancellations via fax (613 225-2951) or e-mail (training@fortinet.com). We regret that no verbal cancellations can be accepted.
2. Fortinet Training reserves the right to cancel a class at any time, but will make its best efforts to provide a minimum of 10 business day's notice of such cancellation. In such cases, we will refund the course fee(s) in full. Our liability is limited to course fee(s) only. We cannot be held liable for travel or other related expenses.
3. Authorized Fortinet Training Centers may have different policies. Check with your preferred AFTC for their specific policies.