MALAYSIA, July 2, 2009 - Fortinet^® - a market-leading network security provider and worldwide leader of unified threat management (UTM) solutions - today announced that it has emerged overall winner in the "Intrusion Detection / Prevention Solutions category" of Computerworld Malaysia's Customer Care Awards 2009. This prestigious award is presented to the most outstanding Information and Communication Technology (ICT) vendor that has provided excellent pre-, during, and post-implementation consulting, support, and maintenance services to its local customers.

According to AvantiKumar, Fairfax Media's Malaysia ICT Correspondent & Deputy Editor of Computerworld Malaysia, "The global recession has been very challenging for ICT players in the APAC region. In the face of mass layoffs, increasingly demanding customers, rising costs and thinning revenue streams, it is inspiring to see the dedication of market leaders such as Fortinet redouble their efforts in ensuring excellence in customer care, which produces results that exceed their own expectations and outstrip the market norm."

The annual Computerworld Malaysia Customer Care survey aims to verify the proficiency of companies' customer care programs and provide customers a platform to express their feedback about the services offered by their IT vendors. This year, more than 3,000 of Malaysia's most progressive information executives and enterprise customers of IT services and solutions participated in the annual survey.

In support of this award win, Eryin Halmen, Fortinet's Country Manager for Malaysia & Brunei said, "Fortinet is truly honoured to be recognized by discerning readers of Computerworld Malaysia. The Customer Care Award is a testament to the strong technical support and quality value-added services that our local Fortinet team provides to customers in Malaysia. Our top priority has always been to ensure that we are able to deliver the best customer experience through our advanced network security solutions. In fact, when customers invest in Fortinet's solutions, not only do they experience the benefits of deploying easy-to-manage appliances, they also get to enjoy real-time protection from Fortinet's FortiGuard Subscription Services. These services offer broad security solutions including antivirus, intrusion prevention, Web content filtering and anti-spam capabilities. It is a combination of multi-layered security intelligence and zero-day protection that fends off new and emerging threats on both application and network layers."